Othman Yeop Abdullah Graduate School of Business

Dr Arfan Shahzad

 Arfan

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Office #: OYAGSB Tower 2 third Floor

Qualification: MSc. IT (Universiti Utara Malaysia, Malaysia); Doctor of Business Administration (Universiti Utara Malaysia, Malaysia)

Teaching Interest: E-business/ E-commerce, Management Information System; Strategic Management; Research Methodology; Quantitative Analysis and International Business Research. 

Research Interest: E-Business / E-commerce; Technology Management, E-learning; SME’s Strategic Management; and Green Investment

Research Profiles:

Google Scholar : https://scholar.google.com/citations?user=xM8DThEAAAAJ&hl=en
SCOPUS : http://www.scopus.com/authid/detail.uri?authorId=55786089100
ResearchGate : http://www.researchgate.net/profile/Arfan-Shahzad
UUM Directory of Experts : http://www.experts.uum.edu.my/researcher_info.aspx?nopkj=4937

Biography:

I am working as a senior lecturer/assistant Professor at the Othman Yeop Abdullah Graduate School of Business at the Universiti Utara Malaysia (AACSB, AMBA) since august 2013. I hold a bachelor’s degree in computer science (BCS) from AIOU University in Pakistan, a Master of Science (Information Technology) Degree from Universiti Utara Malaysia, and a Doctor of Business Administration degree from University Utara Malaysia (Accredited AACSB, AMBA and ABEST21). I teach E-Business, Management Information Systems, quantitative methods, advanced quantitative research, Global Business, and data analysis to MBA/MSC/DBA/Ph.D. I have successfully supervised 14 PhD, 6 DBA students, and more than 10 masters and MBA students. I supervise 6 Ph.D./DBA students in information systems and business management. I have published more than 60 research papers in international peer-reviewed and indexed journals of Scopus and ISI. I have served on the editorial board of several international journals. I have also conducted training on data analysis using SmartPLS 3.0 and SPSS in Malaysia, Thailand, and Pakistan for postgraduate students/Faculty. I have experience in developing a curriculum, a modern way of conducting classes, building a research network, and establishing a strong network with alumni. Before joining academia, I was Chief Technology Officer at R & D SerindIT.com, Malaysia. There, I handled ICT infrastructure projects during 2006-2013 of value USD 1 million per year. I continued to work with an erstwhile company as a consultant for ICT infrastructure from 2013 to 2014.

Selected Publications

1. Shahzad, A., Zahrullail, N., Akbar, A., Mohelska, H., & Hussain, A. (2022). COVID-19’s Impact on Fintech Adoption: Behavioral Intention to Use the Financial Portal. Journal of Risk and Financial Management, 15(10), 428https://doi.org/10.3390/jrfm15100428 (Scopus Q1).
2. Hussain, A.; Akbar, M.; Shahzad, A.; Poulova, P.; Akbar, A.; Hassan, R. E-Commerce and S.M.E. Performance: The Moderating Influence of Entrepreneurial Competencies. Adm. Sci.2022, 12, 13. doi: 10.3390/admsci12010013(IScopus Q1)
3. Shahzad, A., Yaqub, R. M. S., Di Vaio, A., & Hassan, R. (2021). Antecedents of customer loyalty and performance improvement: Evidence from Pakistan's telecommunications sector. Utilities Policy, 70, 101208 (DOI: 10.1016/j.jup.2021.101208 impact factor 1.83 ABS*1).
4. Shahzad, A., Hassan, R., Aremu, A.Y. et al. Effects of COVID-19 in E-learning on higher education institution students: the group comparison between male and female. Qual Quant 55, 805–826 (2021). https://doi.org/10.1007/s11135-020-01028-z(Indexed in Scopus Q2, list ABDC).
5. Hussain, A., Shahzad, A., Hassan, R., & Doski, S. A. (2021). COVID-19 impact on B2B e-commerce: A multi-group analysis of sports and surgical S.M.E.'s. Pakistan Journal of Commerce and Social Sciences (PJCSS), 15(1), 166-195 (Scopus Q3).

 

OYAGSB KUALA LUMPUR
Othman Yeop Abdullah Graduate School of Business (OYAGSB)
Universiti Utara Malaysia (Kampus Kuala Lumpur)
27-1B Tingkat 1, Wisma Sri Muda (UUMKL Menara 2)
Jalan Raja Muda Abd Aziz, Kampung Baru
50300 Kuala Lumpur Malaysia
TEL: +604-928 7192/7194